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Buyer, a retailer, sent Seller, a wholesaler, a purchase order for 1,000 backpacks. Seller replied the next day, "We accept your order for 1,000 backpacks at the stated price. Seller's standard terms apply," and attached a form adding a mandatory arbitration clause. The reply did not say acceptance was conditional on Buyer's assent to the arbitration clause. Seller shipped the backpacks.
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No contract formed because the acknowledgment contained an arbitration clause not in the purchase order. A contract formed because the acknowledgment was a definite and seasonable expression of acceptance not expressly conditional on Buyer's assent, but a material additional arbitration term does not become part of the contract without assent. The arbitration clause became the only contract term because it was sent last. No contract formed unless Buyer signed Seller's acknowledgment.

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